Privacy Policy

At Silent Groves Photography ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at silentgroves.sbs (the "Website"), including any content, functionality, and services offered through the Website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website (such as contact forms)
• Subscribe to our newsletter or blog
• Request information or services
• Participate in surveys or contests
• Make purchases through our Website
• Contact us via email, social media, or other channels

The personal information we may collect includes:

• First and last name
• Email address
• Phone number
• Mailing address
• Billing information (if applicable)
• Event details (for photography bookings)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and your interaction with the Website, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Links you click
• Time spent on the Website
• Referring website address

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Website. This helps us provide you with a good experience when you browse our Website and also allows us to improve our Website.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
• Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting/Advertising Cookies: These cookies may be set through our Website by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and fulfill your photography bookings or other requests
• Communicate with you about appointments, services, products, and events
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products, services, and features
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of our business, our users, and others
• Personalize your website experience
• Deliver targeted advertising to you
• Comply with legal obligations

3. Disclosure of Your Information

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Legal Requirements

We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, or safety, or that of our users or others.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete it or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.

7. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

8. Third-Party Links

Our Website may contain links to third-party websites and services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these sites.

9. Analytics and Advertising

9.1 Google Analytics

We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your personal information here. You can also opt-out of Google Analytics here.

9.2 Facebook Pixel

We use Facebook Pixel to deliver targeted advertisements to individuals who visit our Website. For more information about Facebook Pixel, please review Facebook's Data Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.